Frequently Asked Questions
On this page, you'll find a comprehensive list of frequently asked questions, providing you with answers to help guide you through any queries you may have.
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On this page, you'll find a comprehensive list of frequently asked questions, providing you with answers to help guide you through any queries you may have.
Last updated
Was this helpful?
You need an active subscription. After purchasing your subscription, you'll be directed to our exclusive Discord server where you can start receiving trading signals.
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Ensure you've followed the instructions sent to your email after purchase. Check your spam or junk folders if you haven't received an email. If the problem persists, contact .
Access should be immediate after purchasing and completing the sign-up process. If you do not receive access within an hour, please contact .
Lune AI Signals uses sophisticated AI and machine learning technologies to analyze market data and provide automated trading signals. These signals are sent directly via Discord.
No, Lune AI Signals is a service providing automated trading signals for Stocks and ETFs. It is not a TradingView Indicator.
Yes, Lune AI Signals are designed to be user-friendly and accessible for both novice and experienced traders.
Our service offers various signals including Scalp, Intraday, Day, and Swing trading signals to suit different trading styles.
Currently, Lune AI Signals focus on Stocks and ETFs. We are planning to expand to Futures, Indices, Forex, and Cryptos.
Yes, our signals are designed to support serious trading strategies, making them suitable for prop firm funding programs.
Our AI and machine learning technologies analyze large data sets quickly, providing precise and timely trading signals. This helps remove emotional bias and supports disciplined trading decisions.
Yes, you can set up customized notifications for buy and sell signals via Discord.
Yes, you can access Lune AI Signals on any device with the Discord app.
Yes, our signals are designed to be easy to understand and use, even for beginners. We recommend starting with a demo trading account to get familiar with the process.
Our algorithms are continuously updated in real-time with new data, ensuring that our trading signals remain accurate and relevant. This adaptive learning approach helps maintain high performance in changing market conditions.
Yes, you can customize the types of signals you receive based on your trading style and preferences. Our Discord server allows you to manage notifications and select specific channels for different types of signals.
All trading signals are sent directly via Discord. You will receive real-time alerts for buy and sell signals, including entry, stop loss, and take profit levels.
While our historical performance reports provide valuable insights into our trading signals' past performance, it is important to note that past performance is not indicative of future results. Trading involves substantial risk, and it is essential to use our signals as part of a comprehensive trading strategy.
Backtesting involves running a trading strategy against historical market data to evaluate its effectiveness. This process helps in understanding how the strategy would have performed in the past, which can provide insights into its potential future performance. Our backtesting results are based on rigorous data analysis and are made available to our users.
Our backtest results are generated using Lune Trading's proprietary algorithms and systems, which utilize machine learning models and quantitative analysis. These results are based on historical market data and are designed to simulate real trading conditions as closely as possible.
Our trading signals are backed by sophisticated AI and machine learning algorithms. However, while we strive for high accuracy, no signal is 100% accurate and we cannot guarantee accuracy. AI and machine learning algorithms are not perfect and are not money printing, get-rich-quick tools. Periods of poor performance are possible.
Trading always involves risks, and no strategy can guarantee profits. Our signals are designed to provide data-driven insights to inform your trading decisions, but they are not a guaranteed way to make money. Risk-free money printers do not exist. Perfect risk-free trading signals also do not exist, and we are not an exception.
After confirming your order, you will receive an email with details on accessing our signals. Subscriptions are automatically renewed based on the chosen plan duration.
Once we receive your request, we'll provide you with a custom coupon code that you can use at checkout to upgrade your plan at the correct prorated price. This ensures your upgrade is processed accurately based on your current subscription.
Your subscription price remains unchanged as long as you stay subscribed. Coupons used are only applicable to the initial subscription period.
We do not offer a free trial.
Our signals are backed by sophisticated AI and have been used successfully by many traders. Backtest results and performance reports are publicly available for transparency, which you can access .
We provide detailed historical performance reports that include metrics such as net returns, win rates, and compound annual growth rates. These reports are available to all our users and offer a comprehensive view of how our signals have performed over time. You can view it .
At Lune Trading, we are committed to honesty and clarity. All of our trading signals and their outcomes are tracked, logged, and verifiable. We provide detailed backtest results and to ensure transparency.
Visit our and purchase your desired plan again. Ensure you log in using the email associated with your previous subscription.
If you'd like to upgrade your subscription, you can reach out to us directly via email at or use our live chat support on the website.
You can cancel anytime by signing in on and managing your subscription, or by emailing .
Manage your subscription at any time through your on .