On this page we deal with the most frequently asked questions. If your question is not listed, please contact our support department: [email protected] or shoot us a message on Discord.

Access - FAQ

How do I gain access to Lune Trading?

  1. 1.
    Sign up for Lune Trading (
  2. 2.
    After signing up, please check the emails we sent you for a "ACTIVATE ACCOUNT" button to connect your accounts and get instant access. If you have not received an email please check your spam or junk inbox. Please note that it may take up to 1 hour to receive the activation email.
  3. 3.
    If you are experiencing difficulties, please email [email protected] with your TradingView or Discord usernames, and our support team will grant you full access within 6 hours.

Why don't I have access?

Make sure the username you used to connect your TradingView account is correct. If so, refresh your browser/app and then check your indicators menu on TradingView again.
If you just created a TradingView account when you signed up for Lune Trading, it may take 5–10 minutes to be indexed in TradingView's user base.
If you have not received access within an hour please send an email to [email protected] with your TradingView username and our support team will grant you full access within 6 hours.

How long does it take to get access after purchasing?

If you provided your correct TradingView username at checkout, it should be instant; however, please allow the system up to an hour to grant you access.

How do I find my TradingView username?

  1. 1.
    Sign into your account at:
  2. 2.
    Once signed in visit this link:
  3. 3.
    Your TradingView username should now be visible

Product Questions - FAQ

Does it work with Stocks, Forex or Cryptos?

Lune Trading's indicators work on all stocks, cryptos, indices, forex, futures, currencies, ETFs, energy, and commodities. You can also use our indicators to assist you in forex-funded trader programs.

Does this indicator Repaint?

Our indicator DOES NOT Repaint! All buy and sell signals are live and real.

What time frame does it work with?

The tools we provide are fully customizable and can fit any style of trading. 1m, 5m, 30m, 1H, 4H, 1D, 1W, etc. You can utilize our indicators for scalping, day trading, swing trading, or even for trading options.

Does this indicator work with a free TradingView Account?

You can use Lune Trading's Indicators with a free TradingView account.

Is this friendly for beginners?

Yes, if you're new to trading you can certainly use our tools with ease.

Can I receive buy and sell signals?

Yes, you can setup buy and sell alerts via TradingView and get live instant alerts.

Can I use it on my mobile phone?

Yes, it can be installed on any device (iOS and Android).
Download the TradingView app on your phone, then log in with your account/username and start using our indicators wherever you go.

If I'm completely new to trading, can I use the indicators?

Yes, you don’t need much experience to understand the signals provided by the algorithms of our indicators.
If you're completely new to trading, we recommend starting with a demo trading account until you become familiar with how everything works.

How can I trust that your indicators really work?

All our indicators can be used to generate accurate trading signals and are used by many successful traders.

How do I update the indicator?

To update the indicator, you need to:
  1. 1.
    Refresh your browser or mobile app
  2. 2.
    Remove the indicator from your chart
  3. 3.
    Re-add it from your invite-only indicators
The latest version of the indicator should appear.

Can I win every trade using this?

There is no such thing as a magic solution or "algorithm" that is capable of predicting markets with 100% accuracy. It is simply not possible to guarantee a certain level of accuracy in predicting market movements. Our tools are designed to aid users in trading and provide unique perspectives, but they should not be blindly followed. They are meant to be used as part of a comprehensive trading strategy.

Common Errors - FAQ

Why am I getting a "Study_not_auth" error?

This error message appears when a user does not have access to the indicator. If you've already registered your TradingView username within the "ACTIVATE ACCOUNT" button from our email and you're seeing this message, refresh your browser or app and make sure you're logged in to the TradingView profile you entered.
If that still doesn't work, email [email protected] your TradingView username and you'll be granted access within 6 hours.
If you have not signed up with us, you'll see this error when trying to add our premium indicators to your chart. You can get instant access here.

Why am I getting an "Internal Server Study" error?

This error generally occurs when TradingView can't handle script loads under high traffic. This error can appear when a high number of features are enabled. Changing settings within the indicators, or hiding/unhiding it will make the script recalculate and potentially fix the issue.
We are always trying to improve the performance of the toolkit in order to limit these issues.

Why am I getting the "Memory limits exceeded. The study allocates X times more than allowed" error?

This error generally occurs when a TradingView study exceeds the memory limit fixed by TradingView. This error can't be directly prevented and will generally be returned when using anything below the 1-minute timeframe.
We recommend users stay with a minute and higher timeframes to avoid potential errors with our premium toolkits.

Subscriptions - FAQ

How does your subscription service work?

Once your order has been confirmed, you will receive an email where we will confirm that you have subscribed to our service. You will get additional information on accessing Lune Trading's indicators and how you can manage your account and subscription.
Your subscription will be automatically renewed and billed to your credit card based on the duration of your membership. Payments are made until the service is canceled.

Do you offer a free trial?

Unfortunately, we do not offer a free trial. You can refer to our live demos to see our Premium indicators live in action, No strings attached! LINK TO LIVE DEMO

How do I manage my subscription?

Need to cancel, renew or change your plan? You can do this here: Manage Account