Frequently Asked Questions
On this page, you'll find a comprehensive list of frequently asked questions, providing you with answers to help guide you through any queries you may have.
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On this page, you'll find a comprehensive list of frequently asked questions, providing you with answers to help guide you through any queries you may have.
Last updated
Was this helpful?
If your question is not listed, please contact our support department: or ask for support on our Discord.
You need an to purchase a license. Once your purchase is complete, you will be redirected to a download page and provided with your personal license key.
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This license key is required to activate and run the software.
Please check your spam or junk inbox for your confirmation email. If you still haven’t received your license key within 1 hour, contact us at support@lunetrading.com and provide your order details or the email used at checkout.
No. Each license key is tied to your personal subscription and account. Sharing it may lead to deactivation of your access and permanent suspension from the platform.
Lune Auto Trader is a proprietary software that connects TradingView strategies to NinjaTrader or Tradovate and automates trading decisions in real-time. It supports:
Unlimited strategies and alerts
Advanced risk and order handling
Prop firm rules
Holidays and news filters
Robust security and multi-account execution
It is compatible with Lune Automated Strategies and any TradingView strategy that supports alert() functions.
Yes. Lune Auto Trader is specifically built to be prop firm–friendly and includes features that help meet firm requirements, including strict risk parameters, daily trading windows, and advanced filters.
Yes. As long as your strategy includes alert() functions for trade entries and exits, you can integrate it with Lune Auto Trader. You will need to manually configure the alert messages and webhook from the software's Strategy Instructions window.
Yes. Lune Auto Trader works with any market or instrument supported by NinjaTrader or Tradovate, including stocks, crypto, futures, forex, options, indices, and bonds.
No. Lune Auto Trader does not repaint or delay trade execution. It executes trades instantly based on confirmed TradingView alerts using secure low-latency systems.
Updates are released directly through the platform. You will be notified via the dashboard or email when a new version is available.
To update:
Download the latest version from the link provided
Replace the old version
Reuse your existing license key to activate
Make sure you pasted the correct alert messages into the respective alert() fields in TradingView.
In the alert creation window, under Condition, select: alert() function calls only.
Ensure the Webhook URL from Strategy Instructions is copied exactly and enabled in your alert settings.
Check that your account is connected and in an active "Start" state within the Lune Auto Trader dashboard.
Make sure:
At least one strategy is selected and properly configured.
The strategy is assigned to a valid instrument and contract size.
Trading hours and filters (news, holidays, time-based) aren’t unintentionally preventing trades.
When you purchase Lune Auto Trader, you:
Pay a one-time fee for lifetime access to the software
Are charged a small $50/month fee that helps us cover server costs
This $50/month fee is critical for keeping the platform operational. It supports real-time execution, alert processing with near-zero latency, and long-term platform sustainability.
While your license lasts forever, the $50/month ensures we can continue running Lune Auto Trader’s back-end systems. Servers are expensive, and our platform relies on enterprise-grade infrastructure to:
Process unlimited alerts with near-zero delay
Manage real-time executions securely
Ensure high uptime for NinjaTrader/Tradovate integrations
Without this small fee, we risk having to shut down the service over time.
No. The $50 monthly maintenance fee is mandatory for continued platform access and support. It helps sustain platform performance and ensures all users benefit from continued improvements and stability.
Once we receive your request, we'll provide you with a custom coupon code that you can use at checkout to upgrade your plan at the correct prorated price. This ensures your upgrade is processed accurately based on your current subscription.
If you'd like to upgrade your subscription, you can reach out to us directly via email at or use our live chat support on the website.
Visit our , select your plan, and log in with the same email you used previously.
Logging in and managing your plan through the page
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